Common Questions

Explore our frequently asked questions regarding our services and policies.
Who is Photonics on Crystals (POC)?

Photonics on Crystals (POC) is a premier photonics company specializing in the engineering and fabrication of photonics and crystal-based technologies. Founded in 2015 as a subsidiary of Shapeoptics Holdings Singapore, POC serves diverse industries, including medical, industrial, scientific, and technological sectors. Our mission is to provide tailored photonics solutions backed by technical expertise and precision engineering.

Our expertise spans three primary areas:

  • Crystal Engineering and Applications: Fabrication of laser and nonlinear crystals, crystal lenses, windows, mirrors, and optical coatings.
  • Photonics Module Engineering: Design and consultation for photonics emitters, receivers, and thermal-mechanical systems.
  • Consultancy Services: Expert guidance on crystal-based photonics technologies tailored to client needs.

We do not have a standard product catalog. All our products are custom-designed to meet individual customer specifications. From design to fabrication and assembly, POC is capable of producing highly specialized optical and photonics components tailored to your exact needs.

Lead times depend on the complexity, materials, and order quantity. Typical timelines are:

  • New Orders: 4–6 weeks.
  • Repeat Orders: 2–3 weeks.
    For urgent requirements, expedited timelines can be arranged upon consultation.

We provide reliable international shipping using trusted logistics partners. Standard delivery time is 2–3 business days. Expedited delivery options are also available and can be arranged at the time of ordering. Customers receive a tracking number upon shipment.

How can I request a quote (RFQ)?

To request a quote, send your specifications to [email protected]. Include the following details:

  • Contact information (name, phone, email).
  • Design files (e.g., CAD, Zemax).
  • Quantities and delivery timelines.
    Our team will respond within 24–48 hours.

Yes, we provide FAI for customers seeking to verify product quality before committing to a full production order. FAI allows customers to inspect samples based on finalized designs. If samples fail to meet specifications, you can cancel the order without financial risk.

POC serves a wide range of industries, including:

  • Medical and pharmaceutical.
  • Industrial and aerospace.
  • Scientific research.
  • Telecommunications and defense.

Our advanced manufacturing processes include precision grinding, polishing, optical coating, and crystal fabrication. Using state-of-the-art software such as Zemax and CAD, we deliver components with unmatched accuracy and performance.

 

You can contact us via:

  • Email: [email protected]
  • Phone: +6590749669
  • Address: Prestige Centre, #09-10, 71 Bukit Batok Cres, Singapore 658071