Location: Singapore
SEO Keywords: Sales Support, Project Management, Optical Solutions
Description:
Join Photonics on Crystals (POC), a leading global provider of photonics solutions, including optical components, custom lens systems, and opto-mechanical hardware. At POC, we bridge the gap between cutting-edge design and advanced manufacturing to deliver world-class solutions to our international clients in industries like medical, biotechnology, industrial, and research.
We are looking for a motivated, detail-oriented, and customer-focused Sales Support Specialist to join our Singapore team. This is an excellent opportunity for an energetic professional eager to work in a fast-paced, high-tech environment. The role combines administrative support, project management, and direct interaction with sales teams and clients, offering a dynamic and rewarding work experience.
Why Join POC?
- Be part of a global leader in photonics solutions, working with international clients and cutting-edge technologies.
- Thrive in a collaborative, challenging, and growth-oriented work environment.
- Competitive compensation package including base salary, bonuses (monthly, quarterly, year-end), and comprehensive benefits (medical, dental, vision insurance).
Key Responsibilities:
- Administrative Sales Support:
- Provide timely and efficient administrative support to the sales team.
- Maintain accurate sales and customer records in the CRM system.
- Project Management:
- Support all activities for open projects from quotation to shipment.
- Communicate project status, shipments, invoices, and other updates with sales teams, internal departments, and clients.
- Customer Interaction:
- Work with clients and sales teams to address product inquiries, resolve issues, and investigate solutions (e.g., materials, shipping, etc.).
- Collaborate on product research, document reviews, and information sharing to enhance customer experience.
- Reporting:
- Prepare and provide weekly reports on project and sales activity.
- Other Duties:
- Perform additional tasks as requested to support sales and project management activities.
Qualifications and Requirements:
- Education: Bachelor’s degree required.
- Experience: 2+ years of relevant experience preferred, but not required.
- Language Skills: Proficiency in reading and writing Chinese (Cantonese or Mandarin) is required.
- Technical Skills:
- Strong proficiency in MS Word, Excel, and PowerPoint.
- Experience with CRM systems preferred.
- Attributes:
- Entrepreneurial mindset with a customer-centric approach.
- Excellent attention to detail and time management skills.
- Highly motivated, organized, and capable of managing multiple projects simultaneously.
- Strong verbal and written communication skills.
Work Hours and Compensation:
- Hours: Monday to Friday, 9:00 AM – 6:00 PM.
- Compensation:
- Competitive base salary plus monthly, quarterly, and year-end bonuses.
- Comprehensive benefits package including medical, dental, and vision insurance.
Join Our Team:
At Photonics on Crystals (POC), we offer more than just a job. We provide an opportunity to grow, innovate, and make an impact in the ever-evolving photonics industry. If you’re passionate about sales support and project management and want to be part of a dynamic, international company, we want to hear from you!
Submit your application today:
📧 Email: [email protected]
Be a part of shaping the future of photonics solutions!